You will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company
Job Summary
You will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company.
You will promote positive colleague relations through an environment that encourages open communication, trust, mutual respect and continuous feedback.
You will be offered a competitive salary 28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years.
Matching Summary
You will be responsible for the arrival and departure experience of our guests, as well as managing the public areas of the hotel, ensuring that guest and departmental expectations are met exceeding the high standards required by the company.
Skills & Requirements
Must-have
Guest arrival and departure experience
Manage public areas
Valet parking and retrieval
Promote positive colleague relations
Communicate in English verbally and written
Nice-to-have
Surprise and delight guests
Warm personality
Continuous feedback environment
Building and developing relationships
Key Requirements
Driving licence essential
Recent experience within 5-star hotels
Ability to multitask and remain calm under pressure