Incident Manager

JONDAVIDSON PTE. LTD.

Singapore, Singapore
Not specified (assumed to be hybrid based on industry standards)
Minimum 5 years itsm experience
Banking or financial services domain knowledge
Deep expertise in itil concepts
JONDAVIDSON PTE. LTD. is seeking an Incident Manager with at least five years of experience in IT Service Management, particularly within the banking or financial services sector. The ideal candidate should possess deep expertise in ITIL concepts and a strong technical background, alongside excellent leadership and problem-solving skills

Job Summary

  • The role requires a minimum of 5 years of experience in IT Service Management within the banking sector.
  • Candidates must possess a solid understanding of the banking technology landscape including core banking and payments platforms.
  • The position demands strong analytical rigor and the ability to influence stakeholders across various seniority levels.

Matching Summary

Match Score: 85

JONDAVIDSON PTE. LTD. is seeking an Incident Manager with at least five years of experience in IT Service Management, particularly within the banking or financial services sector. The ideal candidate should possess deep expertise in ITIL concepts and a strong technical background, alongside excellent leadership and problem-solving skills.

Skills & Requirements

Must-have

  • Minimum 5 years ITSM experience
  • Banking or financial services domain knowledge
  • Deep expertise in ITIL concepts

Nice-to-have

  • Hands-on experience with Splunk or Dynatrace
  • Excellent managerial and leadership skills
  • Ability to remain calm under pressure

Key Requirements

  • 5+ years ITSM experience
  • Banking/Financial Services background
  • ITIL certification (plus)

Work Rights

Not specified

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