Engineer, Euc Onsite Support

LSEG

Fully remote
Level 2 it support for end users
Citrix, active directory, intune, azure
Exchange online support
Provides Level 2 IT Support for end users, working with technologies like Citrix, Active Directory, Intune, Azure, and Exchange Online

Job Summary

  • Provides Level 2 IT Support for end users, working with technologies like Citrix, Active Directory, Intune, Azure, and Exchange Online.
  • Operates ITSM processes such as Incident, Problem, and Change Management, ensuring consistency and meeting Service Level Agreements.
  • Join a dynamic global organization that values innovation, quality, continuous improvement, and employee individuality.

Matching Summary

Provides Level 2 IT Support for end users, working with technologies like Citrix, Active Directory, Intune, Azure, and Exchange Online.

Skills & Requirements

Must-have

  • Level 2 IT Support for end users
  • Citrix, Active Directory, Intune, Azure
  • Exchange Online support
  • ITSM process operation
  • Windows 10 / 11 support
  • Microsoft Server Technologies - AD, DNS, DHCP

Nice-to-have

  • Service driven, customer focused
  • Professional work ethic
  • Seeks input from colleagues
  • Attention to detail
  • Tenacious and delivery focused
  • Excellent written and oral skills

Key Requirements

  • Minimum of 3-year previous experience
  • 3 years L2 desktop Support experience
  • ITIL 4 Foundation Certificate (preferred)
  • Demonstrable experience in financial services industry

Work Rights

Not specified

Tailored Resume

Cover Letter