Patient Service Representative I, Winston-salem, Clemmons, Davie & Bermuda Run
thealpha.careers
Winston-Salem, US
Base: $20.80 - $31.20; bonus/equity: not specified...
Accurate patient demographic and insurance information
Verify insurance benefits and collect liabilities
Identify patients needing financial assistance
The Patient Services Representative is responsible for completing patient registration duties including collecting and validating accurate patient demographic and insurance information
Job Summary
The Patient Services Representative is responsible for completing patient registration duties including collecting and validating accurate patient demographic and insurance information.
This position requires multi-tasking and effective problem-solving skills, and it is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service.
Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and programs that invest in your career development.
Matching Summary
The Patient Services Representative is responsible for completing patient registration duties including collecting and validating accurate patient demographic and insurance information.
Salary
Base: $20.80 - $31.20; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
Accurate patient demographic and insurance information
Verify insurance benefits and collect liabilities
Identify patients needing financial assistance
Foster positive patient relationships
Work collaboratively with others
Nice-to-have
Proactively communicate customer service issues
Problem-solve in high-stress areas
Maintain pleasant professional demeanor
Key Requirements
High school diploma or GED required
Patient access, insurance verification, billing, or CMA experience preferred
Knowledge of Medicare, HIPAA, and EMTALA rules
Experience with Microsoft Outlook, Word, Excel, and ADT software