Collaborate with multiple engineering teams to understand new features, underlying configurations, and technical dependencies before they hit production
Job Summary
Collaborate with multiple engineering teams to understand new features, underlying configurations, and technical dependencies before they hit production.
Create client-ready functional and technical documentation, including release notes, configuration guides, and How-To technical briefs.
Synthesize client pain points and technical hurdles into structured feedback for the Product and Engineering teams to influence the future roadmap.
Matching Summary
Collaborate with multiple engineering teams to understand new features, underlying configurations, and technical dependencies before they hit production.
Skills & Requirements
Must-have
Technical guidance for clients
Python scripting and API interaction
Functional knowledge of React
Understanding of cloud platforms and AI
Client-facing technical explanations
Creating accurate technical documentation
Nice-to-have
SME mindset for product capabilities
Collaborative global team environment
Key Requirements
5+ years of experience
2+ years in developer advocate role or as QA with hands-on coding