Application Support Software Engineer will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details
Job Summary
Application Support Software Engineer will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details.
The role involves troubleshooting application errors, analyzing logs, and identifying root causes using tools like New Relic, Dynatrace, Kibana, and CloudWatch, and reviewing source code to debug issues.
Alight offers a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization, with benefits for a healthy mind, body, wallet and life.
Matching Summary
Application Support Software Engineer will handle Tickets & Incidents raised by end-users of the application, primarily troubleshooting and resolving errors and log details.
Skills & Requirements
Must-have
Core Java (JDK 11 or above)
SQL queries and Stored Procedures
Spring Boot Microservices Architecture
REST Spring Boot Microservices
J2EE (JSP, Servlets)
AWS Cloud Services
Nice-to-have
Customer-focused mindset
Proactive approach to issue resolution
Collaborate with Product, Development, Infrastructure, and Design teams
Act with integrity, be real and empower others
Key Requirements
Minimum 2 years of experience
Bachelor’s degree in Computer Science, MIS, or related technical field
Work authorization that does not require sponsorship
Work Rights
Work authorization that does not require sponsorship