Client Service Coordinator

Marshfield Animal Hospital

Northborough, MA, US
Base: $16.93 - $21.63 hourly; bonus/equity: not sp...
**
Drive client and pet flow through hospital
Maximize veterinary team productivity
Educate clients on optimum wellness plans
** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences within their facility. The role focuses on managing client interactions, promoting hospital services, and supporting the veterinary team to maximize productivity. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital while maximizing the productivity of the veterinary medical team.
  • Employees receive a comprehensive total rewards package including health, wellness, financial support, and three free Optimum Wellness Plans for their own pets.
  • The role requires educating clients about pet health needs, dispensing prescriptions, selling retail products, and ensuring superior client care.

Matching Summary

Match Score: 75

** Marshfield Animal Hospital is seeking a Client Service Coordinator to enhance client and pet experiences within their facility. The role focuses on managing client interactions, promoting hospital services, and supporting the veterinary team to maximize productivity. **

Salary

Base: $16.93 - $21.63 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, Vision, 401(k) match, Paid Time Off, Student Debt Relief (for DVMs)

Skills & Requirements

Must-have

  • Drive client and pet flow through hospital
  • Maximize veterinary team productivity
  • Educate clients on Optimum Wellness Plans
  • Complete required documentation and data entry
  • Manage finances and closing procedures

Nice-to-have

  • Friendly and welcoming communication style
  • Ability to recruit new clients
  • Knowledge of preventative care needs
  • Team collaboration skills
  • Efficient workflow management

Key Requirements

  • Experience in customer service or administrative roles preferred
  • Ability to work in a fast-paced veterinary environment
  • Proficiency with computer systems for data entry

Work Rights

Not specified

Tailored Resume

Cover Letter