Resort Front Desk Agent

Fairmont Scottsdale Princess

Scottsdale, AZ, United States
Not specified; not specified; free meals, matching...
On-site
Professional friendly engaging service
Handle multiple tasks in intense environment
Focus on guest needs calmly
The Fairmont Scottsdale Princess is seeking a Front Desk Agent who will provide exceptional hospitality and customer service to guests. The role involves greeting guests, managing check-ins and check-outs, and assisting with hotel services, all while maintaining a professional and friendly demeanor

Job Summary

  • The Fairmont Scottsdale Princess is Arizona's largest AAA Five Diamond hotel offering world-class hospitality and luxury amenities.
  • As a Front Desk Agent, you will personally greet guests, assist with check-ins, and deliver on the mission of turning moments into memories.
  • Employees enjoy great benefits including free meals, $0 premium medical plans for the employee tier, and extensive career development opportunities.

Matching Summary

Match Score: 85

The Fairmont Scottsdale Princess is seeking a Front Desk Agent who will provide exceptional hospitality and customer service to guests. The role involves greeting guests, managing check-ins and check-outs, and assisting with hotel services, all while maintaining a professional and friendly demeanor.

Salary

Not specified; Not specified; Free meals, matching retirement, travel discounts, $0 premium medical plans

Skills & Requirements

Must-have

  • Professional friendly engaging service
  • Handle multiple tasks in intense environment
  • Focus on guest needs calmly
  • English language proficiency verbal written
  • Type 25 words per minute minimum
  • Work flexible hours including nights
  • Handle cash effectively and accurately

Nice-to-have

  • Previous customer related experience
  • Previous PMS experience
  • Computer literate in Microsoft Windows
  • Hospitality diploma
  • Second language asset
  • Strong interpersonal problem solving abilities

Key Requirements

  • Eligible to work in the United States
  • Proficient in English language
  • Ability to type 25 wpm
  • Flexible working hours availability

Work Rights

Must be eligible to work in the United States

Tailored Resume

Cover Letter