Duty Manager

ST. REGIS HOTEL SINGAPORE

Singapore
Not specified (assumed in-person given the nature of the role)
Strong hospitality skills
Guest complaint resolution
Cross-departmental collaboration
The St. Regis Hotel Singapore is seeking a Duty Manager to oversee property operations and ensure exceptional guest experiences. The ideal candidate will excel in guest relations and demonstrate strong leadership skills while managing various property-related situations

Job Summary

  • The role serves as the Property Manager on Duty to oversee all property operations and ensure highest hospitality levels.
  • The incumbent acts as a Guest Relations Manager responsible for tracking service issues and resolving guest problems.
  • The position requires maintaining strong working relationships with all departments to expedite problem resolution and improve service performance.

Matching Summary

Match Score: 85

The St. Regis Hotel Singapore is seeking a Duty Manager to oversee property operations and ensure exceptional guest experiences. The ideal candidate will excel in guest relations and demonstrate strong leadership skills while managing various property-related situations.

Skills & Requirements

Must-have

  • Strong hospitality skills
  • Guest complaint resolution
  • Cross-departmental collaboration
  • Property operations oversight
  • Service quality improvement

Nice-to-have

  • Leadership in guest relations
  • Continuous improvement mindset
  • Positive example setting
  • Feedback collection skills

Work Rights

Not specified

Tailored Resume

Cover Letter