Call Center Rep / Pharmacy Tech Support (remote-friendly In The Us)

IQVIA Inc

Remote, US
Base: $18.00 ph; bonus/equity: not specified; bene...
**
Pharmacy technician experience required
Hipaa certification required
Call center experience preferred
** IQVIA Inc is seeking a remote Pharmacy Support Call Center Representative to provide payment assistance solutions and support for patients, pharmacies, and medical professionals. The ideal candidate should have pharmacy technician experience, call center experience, and preferably be bilingual in English and Spanish. **

Job Summary

  • This role serves as the primary contact for patients, pharmacies, and medical professionals regarding Opus Health programs.
  • Representatives are responsible for card activation, program eligibility checks, benefit explanations, and troubleshooting submission rejections.
  • The position offers a contract opportunity with IQVIA managed by an external agency, with potential conversion to full-time employment.

Matching Summary

Match Score: 75

** IQVIA Inc is seeking a remote Pharmacy Support Call Center Representative to provide payment assistance solutions and support for patients, pharmacies, and medical professionals. The ideal candidate should have pharmacy technician experience, call center experience, and preferably be bilingual in English and Spanish. **

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare options mentioned

Skills & Requirements

Must-have

  • Pharmacy Technician experience required
  • HIPAA certification required
  • Call center experience preferred
  • 40 hours per week availability
  • Shift work in EST time zones

Nice-to-have

  • Experience in medical claim processing
  • Bi-lingual English/Spanish skills
  • Ability to suggest operational improvements
  • Strong problem resolution skills

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience
  • HIPAA certified
  • 3+ years call center experience preferred
  • Work authorization for United States

Work Rights

Not specified

Tailored Resume

Cover Letter