Access Coordinator II provides comprehensive support for patient care activities, including meeting, greeting, and assisting the public, answering telephones, and coordinating appointments
Job Summary
Access Coordinator II provides comprehensive support for patient care activities, including meeting, greeting, and assisting the public, answering telephones, and coordinating appointments.
The role involves checking in and registering patients, checking them out, collecting payments, verifying insurance coverage, and assisting with hospital admissions and surgery scheduling.
UAMS offers a comprehensive benefits package including medical, dental, vision plans, holiday, vacation, sick leave, education discounts, and retirement matching.
Matching Summary
Access Coordinator II provides comprehensive support for patient care activities, including meeting, greeting, and assisting the public, answering telephones, and coordinating appointments.
Salary
$15.26/hr; $31,740.80/yr; Benefits: Yes
Skills & Requirements
Must-have
Patient registration and check-out
Insurance verification and benefits explanation
Appointment scheduling and coordination
Customer service in healthcare
Professional telephone etiquette
Nice-to-have
Conflict resolution skills
Service recovery skills
Basic medical terminology knowledge
Call center experience
Key Requirements
High school diploma/GED
Two (2) years of customer service or healthcare experience
Basic computer proficiency
Proof of legal authority to work in the United States