Chief Customer Service Advisor

Absa Group

Process bank teller transactions
Manage vault and cash supplies
Monitor customer service advisors errors
Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history, Absa Group offers a career opportunity to be part of an exciting growth journey

Job Summary

  • Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history, Absa Group offers a career opportunity to be part of an exciting growth journey.
  • The role involves processing bank teller transactions accurately and timeously, dispensing and receiving cash and other financial instruments, and managing the vault and cash supplies.
  • Key accountabilities include cash and related transactions (60%), customer service (20%), identifying sales leads (5%), ensuring operational rigor (10%), and contributing to team development (5%).

Matching Summary

Empowering Africa’s tomorrow, together…one story at a time with over 100 years of rich history, Absa Group offers a career opportunity to be part of an exciting growth journey.

Skills & Requirements

Must-have

  • Process bank teller transactions
  • Manage vault and cash supplies
  • Monitor customer service advisors errors
  • Provide customer advice
  • Ensure till reconciliation
  • Compliance with policies and standards

Nice-to-have

  • Empowering Africa's tomorrow
  • Design your future
  • Reset our future and shape our destiny
  • Unlock your potential
  • Customer feedback system advocacy

Key Requirements

  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

Work Rights

Not specified

Tailored Resume

Cover Letter