Head Of Customer Service (m/f/d)* Maritime Cranes

Liebherr Machines Bulle SA

Antwerpen, Belgium
On-site
Daily management of service organization
Local market and business research
Expansion of customer services division
Responsible for daily management of the service organization (10 full time employees) and conducting research of local market and business activity

Job Summary

  • Responsible for daily management of the service organization (10 full time employees) and conducting research of local market and business activity.
  • Responsible for the expansion of the division in relation to customer services and sale of spare parts, establishing and maintaining ongoing relationships with customers, suppliers and internal departments.
  • As a globally operating family business, we offer our employees long-term and excellent future prospects in an innovative environment.

Matching Summary

Responsible for daily management of the service organization (10 full time employees) and conducting research of local market and business activity.

Skills & Requirements

Must-have

  • Daily management of service organization
  • Local market and business research
  • Expansion of customer services division
  • Price negotiations and contract settlement
  • Support of Technical Advisors
  • Native Dutch language proficiency

Nice-to-have

  • Cross-functional collaboration
  • Proactive attitude
  • Initiative and project ownership
  • Flexible hours and international travel

Key Requirements

  • Relevant technical/commercial degree or equivalent experience
  • Experience in a comparable position
  • Experience in leading teams
  • Knowledge of contract negotiation
  • Familiarity with ERP or service management systems
  • Proficiency in spoken and written English

Work Rights

Not specified

Tailored Resume

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