Marsh McLennan is seeking a Pension Administrator for their Just Ask Team, responsible for providing support on pension queries and client projects. The role requires a solid understanding of pension plans and excellent customer service skills, with a focus on member education and satisfaction
Job Summary
The JustASK team focuses on educating and supporting members as they plan for their retirement, throughout their working life.
Provide helpline support for a number of Client Projects regarding Scheme Benefit Changes, handling member queries via telephone and email, as required.
We help you be your best through professional development opportunities, interesting work and supportive leaders.
Matching Summary
Match Score: 85
Marsh McLennan is seeking a Pension Administrator for their Just Ask Team, responsible for providing support on pension queries and client projects. The role requires a solid understanding of pension plans and excellent customer service skills, with a focus on member education and satisfaction.
Skills & Requirements
Must-have
Pension plan member support
Defined Benefit and Defined Contribution queries
Call centre experience
Telephone and email communication
Nice-to-have
Adaptable communication style
Dynamic work environment
Open to learning new skills
Team player
Key Requirements
Working knowledge of pensions (DB and DC)
Proven call centre experience
Excellent customer service and telephone manner
QFA Qualification / LIA Pensions Diploma preferred or working towards pensions exams