Onsite Customer Support

Hp

Onsite
Strong organizational skills with high attention to detail
Experience in back office operations and administrative support
Ability to manage inventory, assets, and lifecycle records
This role provides back-office operational and administrative support to ensure the sustainability, quality, and efficiency of service operations

Job Summary

  • This role provides back-office operational and administrative support to ensure the sustainability, quality, and efficiency of service operations.
  • The successful candidate will maintain accurate inventory, asset, licensing, and lifecycle records while supporting process standardization and continuous improvement.
  • The position requires strong analytical skills to identify operational deviations, track indicators, and facilitate coordination across internal teams and partners.

Matching Summary

This role provides back-office operational and administrative support to ensure the sustainability, quality, and efficiency of service operations.

Skills & Requirements

Must-have

  • Strong organizational skills with high attention to detail
  • Experience in back office operations and administrative support
  • Ability to manage inventory, assets, and lifecycle records
  • Proficiency in creating and maintaining operational documentation
  • Ability to prepare and analyze operational reports and dashboards

Nice-to-have

  • Proactive mindset focused on continuous improvement
  • Strong collaboration skills with multiple stakeholders
  • Familiarity with operational and service management tools
  • Clear written and verbal communication skills

Key Requirements

  • Associate degree or equivalent experience preferred
  • 2+ years of Video Conferencing background supporting Audio-Visual systems
  • Experience with Poly products or 3rd party video conferencing devices

Work Rights

Not specified

Tailored Resume

Cover Letter