Bilingual English And Spanish Member Loyalty Representative (r13972)

Oportun

Redwood City, CA, United States
On-site
Bilingual english and spanish
Customer service experience
Outreach activities
Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to provide exceptional customer service and engage with members through outreach activities. The role focuses on creating a unique member experience and promoting Oportun's financial services, emphasizing a culture of inclusivity and community connection

Job Summary

  • Oportun is a mission-driven financial services company focused on empowering members with intelligent borrowing, savings, and budgeting capabilities.
  • Member Loyalty Representatives create a rewarding member service experience by listening, helping, and connecting with people both in-store and through community outreach.
  • Responsibilities include welcoming members, processing transactions, educating potential members about services through outreach, and maintaining a presentable work area.

Matching Summary

Match Score: 85

Oportun is seeking a Bilingual English and Spanish Member Loyalty Representative to provide exceptional customer service and engage with members through outreach activities. The role focuses on creating a unique member experience and promoting Oportun's financial services, emphasizing a culture of inclusivity and community connection.

Skills & Requirements

Must-have

  • Bilingual English and Spanish
  • Customer service experience
  • Outreach activities
  • Financial services education
  • Transaction processing

Nice-to-have

  • Mission-driven company culture
  • Inclusive and equitable environment
  • Team collaboration
  • Building community relationships

Key Requirements

  • Bilingual (English/Spanish)
  • Customer service, cashier, sales, or hospitality experience
  • Must be outgoing and sales-focused
  • Must love to help members

Work Rights

Not specified

Tailored Resume

Cover Letter