Senior Manager, It Service Management

Integer

Not specified (assumed hybrid or flexible based on industry norms).
Itil best practices
Incident management
Change management
Integer is seeking a Senior Manager for IT Service Management to lead the governance and operational model aligned with ITIL best practices. The ideal candidate should possess extensive experience in ITSM, particularly in Incident, Change, and Problem Management, as well as knowledge of SOX ITGCs

Job Summary

  • At Integer, our values are embedded in everything we do.
  • We provide a comprehensive benefits package with immediate eligibility.
  • Our compensation program includes base salary and a cash-based incentive program.

Matching Summary

Match Score: 85

Integer is seeking a Senior Manager for IT Service Management to lead the governance and operational model aligned with ITIL best practices. The ideal candidate should possess extensive experience in ITSM, particularly in Incident, Change, and Problem Management, as well as knowledge of SOX ITGCs.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • strong executive communication skills
  • continuous improvement mindset
  • ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • minimum of 10 years of experience
  • strong working knowledge of ITIL practices

Work Rights

Not specified

Tailored Resume

Cover Letter