Customer Service Supervisor

Waste Connections

Elkhart, Indiana, United States
Not specified; not specified; medical, dental, vis...
Not specified (likely in-office based on the role's responsibilities).
3 years management experience
Microsoft word and excel proficiency
Call center or customer service background
Waste Connections is seeking a Customer Service Supervisor in Elkhart, Indiana, to lead their customer service team and enhance service delivery. The role involves managing daily operations, supporting the District Manager, and fostering a high-performance work environment

Job Summary

  • This position serves as a vital leadership role overseeing the customer service team to drive continuous improvement in service delivery.
  • The supervisor is responsible for managing daily administrative operations, supporting the District Manager, and ensuring adherence to safety expectations.
  • Waste Connections offers excellent family-focused benefits including medical, dental, vision coverage, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

Waste Connections is seeking a Customer Service Supervisor in Elkhart, Indiana, to lead their customer service team and enhance service delivery. The role involves managing daily operations, supporting the District Manager, and fostering a high-performance work environment.

Salary

Not specified; Not specified; Medical, dental, vision, 401(k), flexible spending accounts

Skills & Requirements

Must-have

  • 3 years management experience
  • Microsoft Word and Excel proficiency
  • Call center or customer service background
  • Team supervision and training skills
  • Budgeting and fiscal task support

Nice-to-have

  • Bachelor's degree preferred
  • Process improvement mindset
  • Strong problem-solving abilities
  • Data gathering and analytical skills
  • Cooperative work environment builder

Key Requirements

  • Minimum 3 years of management experience
  • Bachelor's degree preferred or equivalent experience
  • Working knowledge of basic accounting procedures

Work Rights

Not specified

Tailored Resume

Cover Letter