Not specified; not specified; generous benefits py...
On-site
Bachelor's degree in engineering or related field
Working knowledge of electrical engineering fundamentals
Ability to interpret electrical and mechanical schematics
Phoenix Contact is seeking an Associate Product Support Specialist to provide level 1 technical support to customers, sales personnel, and channel partners. The role requires strong technical knowledge, excellent communication skills, and a willingness to learn about Phoenix Contact products and systems
Job Summary
The Associate Product Support Specialist provides Level 1 technical support to customers, sales personnel, and channel partners for all Phoenix Contact products.
Responsibilities include documenting customer inquiries in a CRM system, analyzing competitive products, and advising customers on optimal product solutions.
Phoenix Contact offers a generous benefits package including medical, dental, vision coverage, 401k matching, and up to 16 weeks of fully paid maternity leave.
Matching Summary
Match Score: 85
Phoenix Contact is seeking an Associate Product Support Specialist to provide level 1 technical support to customers, sales personnel, and channel partners. The role requires strong technical knowledge, excellent communication skills, and a willingness to learn about Phoenix Contact products and systems.
Salary
Not specified; Not specified; Generous benefits package including medical, dental, vision, 401k matching, and paid time off
Skills & Requirements
Must-have
Bachelor's degree in engineering or related field
Working knowledge of electrical engineering fundamentals
Ability to interpret electrical and mechanical schematics
Experience with control cabinet design principles
Willingness to work flexible shifts including late nights
Nice-to-have
Competency in three or more areas of specialization
Effective interpersonal skills for group presentations
Knowledge of industrial networking and communication technologies
Proactive approach to addressing customer needs
Ability to develop proof of concept applications
Key Requirements
Bachelor's degree in BSEE/EET/MFET/Computer Engineering preferred
AS in Engineering with minimum 2 years industrial automation experience
Demonstrate Level 1 competency across all product areas
Demonstrate Level 2 Competency in three or more specializations