Hotel All-rounder - Mercure Sydney Macquarie Park

Sofitel Brisbane Central

Macquarie Park, Australia
**
Previous customer service experience in hotel environment
Strong knowledge of opera computer systems
Flexibility to work 7-day roster including mornings and evenings
** The Hotel All-rounder position at Mercure Sydney Macquarie Park, part of Accor, seeks enthusiastic candidates with customer service experience in a hotel environment. The role involves providing excellent service at the front desk and in food and beverage areas, along with other hospitality tasks. **

Job Summary

  • The role involves delivering service excellence from check-in to check-out while acting as the first point of contact for guests.
  • Employees will complete a wide variety of tasks ranging from selling hotel facilities to making coffees and maintaining guest accounts.
  • Accor offers opportunities to work your way, learn your way, and be mentored by experienced hospitality professionals.

Matching Summary

Match Score: 75

** The Hotel All-rounder position at Mercure Sydney Macquarie Park, part of Accor, seeks enthusiastic candidates with customer service experience in a hotel environment. The role involves providing excellent service at the front desk and in food and beverage areas, along with other hospitality tasks. **

Skills & Requirements

Must-have

  • Previous customer service experience in hotel environment
  • Strong knowledge of Opera computer systems
  • Flexibility to work 7-day roster including mornings and evenings
  • Valid RSA or willingness to obtain prior to commencing

Nice-to-have

  • Natural ability to surprise guests with authentic service
  • Strong communication skills and pride in personal presentation
  • Experience with Microsoft Office software

Key Requirements

  • RSA certification required or willingness to obtain
  • Customer service experience preferably in hotel environment
  • Ability to work under pressure and multitask

Work Rights

Not specified

Tailored Resume

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