Customer Banking Specialist - 95 William Street (18.75hr/wk)

Commonwealth Bank

95 William Street, Sydney, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
Deliver a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience for over 10 million personal and small business customers.
  • Build personal connections with customers, assist with in-branch technology, and conduct financial health checks.
  • Proactively engage customers to build rapport, identify financial needs, and offer appropriate solutions.

Matching Summary

Deliver a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • personal loan applications
  • credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • working independently
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Availability for predetermined roster
  • Ability to ask right questions
  • Act with integrity
  • Place customer at centre
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter