This role involves designing the customer renewal lifecycle journey and conceptualizing collection avenues for a new greenfield health insurance company
Job Summary
This role involves designing the customer renewal lifecycle journey and conceptualizing collection avenues for a new greenfield health insurance company.
The successful candidate will act as a bridge between Product, Technology, Underwriting, Claims, Finance, and Compliance to deliver seamless renewal payment options.
The team is building a zero-to-one operation that leverages technology to create empathetic customer journeys and differentiated experiences.
Matching Summary
This role involves designing the customer renewal lifecycle journey and conceptualizing collection avenues for a new greenfield health insurance company.
Skills & Requirements
Must-have
4-7 years total experience
2+ years insurance domain experience
Bachelor's degree from recognized institute
Retail operations management in insurance
Agile methodology implementation
Nice-to-have
Experience with insurance core systems
Knowledge of insure tech and health tech
Offbeat problem-solving approach
Customer delight focus
Cross-functional stakeholder influence
Key Requirements
Bachelor's degree required
4-7 years total experience
2+ years in health, life, or general insurance
Deep functional understanding of technology and digital solutions