It Onboarding Associate

HUB International

Chicago, Illinois, United States
Base: $20ph to $25ph; bonus/equity: eligible bonus...
Hybrid
Follow established procedures consistently
Process hardware orders in servicenow
Manage multiple tasks without dropping items
The role supports the enablement team by assisting with daily execution of onboarding, offboarding, and user enablement activities to ensure new hires are set up on time

Job Summary

  • The role supports the enablement team by assisting with daily execution of onboarding, offboarding, and user enablement activities to ensure new hires are set up on time.
  • Employees will assist with hardware and accessory orders in ServiceNow while maintaining accurate asset records and supporting equipment reclamation processes.
  • HUB International offers comprehensive benefits including health/dental/vision/life/disability insurance, FSA, HSA, 401(k) accounts, and paid-time-off benefits.

Matching Summary

The role supports the enablement team by assisting with daily execution of onboarding, offboarding, and user enablement activities to ensure new hires are set up on time.

Salary

Base: $20/hr to $25/hr; Bonus/Equity: Eligible bonuses, equity, and commissions for some positions; Benefits: Health/dental/vision/life/disability insurance, FSA, HSA, 401(k), PTO

Skills & Requirements

Must-have

  • Follow established procedures consistently
  • Process hardware orders in ServiceNow
  • Manage multiple tasks without dropping items
  • Complete onboarding and offboarding tasks accurately

Nice-to-have

  • Customer-friendly attitude with commitment to service
  • Willingness to learn and take direction
  • Comfortable working in a structured environment
  • Ability to provide clear status updates to users

Key Requirements

  • High school diploma or equivalent required
  • Associate's degree or IT coursework preferred
  • 0-2 years experience in IT support or help desk
  • Familiarity with ServiceNow or comparable ITSM platform

Work Rights

Not specified

Tailored Resume

Cover Letter