Resort Host

Oxbow Fort Myers

Fort Myers, Florida, US
Not specified
Front desk operations
Concierge services
Guest check-in and check-out
Oxbow Fort Myers is seeking an enthusiastic Resort Host for Front Desk and Concierge Services, focused on creating memorable guest experiences. The role requires excellent customer service skills and the ability to utilize technology while maintaining a flexible schedule, including weekends and holidays

Job Summary

  • The Resort Host position is responsible for Front Desk and Concierge Services, aiming to create memorable and unique guest experiences beyond standard check-in/check-out procedures.
  • You will be the first impression, providing a unique check-in experience utilizing advanced technology for exceptional personalized service in accordance with Autograph Collection standards.
  • This role requires assisting guests with room assignments, luggage, providing room quotes, upselling, sharing hotel knowledge, and making travel arrangements.

Matching Summary

Match Score: 85

Oxbow Fort Myers is seeking an enthusiastic Resort Host for Front Desk and Concierge Services, focused on creating memorable guest experiences. The role requires excellent customer service skills and the ability to utilize technology while maintaining a flexible schedule, including weekends and holidays.

Skills & Requirements

Must-have

  • Front Desk operations
  • Concierge Services
  • guest check-in and check-out
  • advanced technology utilization
  • customer service skills
  • communication skills
  • flexible schedule

Nice-to-have

  • enthusiastic and energetic demeanor
  • memorable guest experiences
  • personalized service
  • knowledge of local attractions
  • ability to take initiative

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to use technology (e.g., tablets, iPads)
  • Ability to work weekends and holidays
  • Ability to lift, pull 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter