CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference
Job Summary
CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference.
You’ll have opportunities to develop and execute comprehensive communications strategies designed to help customers successfully prepare for both planned and unplanned technology change events.
When you join Salesforce, you’ll be limitless in all areas of your life with benefits and resources supporting balance and impact acceleration through AI agents.
Matching Summary
CC+R is looking for a Program Manager who can create comprehensive customer advocacy and communications programs that make a difference.
Skills & Requirements
Must-have
Customer advocacy and communications programs
End-to-end technology change communications
On-call shift work including weekends
Translate complex technical concepts
Cross-functional collaboration
Analytical and problem-solving skills
Attention to detail and deadline management
Nice-to-have
Creative problem-solving skills
Sense of humor
Ability to take creative risks
Strong presentation development skills
Ability to empathize with customer needs
Fast-paced environment adaptability
Collaborative team player mindset
Key Requirements
6–8 years customer service/support or communications experience
Program/project management experience
Bachelor’s degree in Communications, Marketing or equivalent
Strong writing and verbal communication skills
Experience working with customer-facing teams and product organizations
Ability to learn technical concepts related to database and CRM