Dispute Representative - Bankcard

Mortgage Commerce Corp

Kansas City, Missouri, US
Hourly: $19.00 - $21.90; bonus/equity: not specifi...
Fully remote
Reg e, reg z, visa intl, mastercard guidelines
Debit, prepaid, consumer credit, commercial cards
Retrieve support documentation
The Dispute Representative - Bankcard is a critical position in the bank that is responsible for preventing, limiting, and recovering Debit, Prepaid, Consumer Credit, and Commercial Credit card losses to the bank through early detection, prevention, conflict resolution, investigation, and performing the charge back processes

Job Summary

  • The Dispute Representative - Bankcard is a critical position in the bank that is responsible for preventing, limiting, and recovering Debit, Prepaid, Consumer Credit, and Commercial Credit card losses to the bank through early detection, prevention, conflict resolution, investigation, and performing the charge back processes.
  • The company offers opportunities to grow and learn, to connect with others, and build relationships with the people around you, with their number one investment being their people.
  • The candidate selected for this position may be eligible for employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time, in addition to career development and education assistance.

Matching Summary

The Dispute Representative - Bankcard is a critical position in the bank that is responsible for preventing, limiting, and recovering Debit, Prepaid, Consumer Credit, and Commercial Credit card losses to the bank through early detection, prevention, conflict resolution, investigation, and performing the charge back processes.

Salary

Hourly: $19.00 - $21.90; Bonus/Equity: Not specified; Benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time, career development, education assistance, voluntary supplemental benefits

Skills & Requirements

Must-have

  • Reg E, Reg Z, Visa Intl, Mastercard guidelines
  • Debit, Prepaid, Consumer Credit, Commercial cards
  • Retrieve support documentation
  • Process stop payments
  • Microsoft Outlook, Word, and Excel proficiency

Nice-to-have

  • Motivated and organized self-starter
  • Inquisitive, agile and strong team player
  • Adaptable and resilient to all situations
  • Maintain a high degree of confidentiality
  • Optimistic outlook and positive shadow

Key Requirements

  • 1+ years customer service experience
  • Associate’s degree or equivalent experience
  • Banking and/or bankcard experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter