Mandarin Business Process Senior Associate

Manulife Financial Inc

Manila, Philippines
On-site
Process financial and non-financial transactions
Align with service level agreements
Report system issues
Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line

Job Summary

  • Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line.
  • Attain mastery of Business Unit policies governing the transactions handled and report all system issues that may affect operational performance.
  • We’ll empower you to learn and grow the career you want and recognize and support you in a flexible environment where well-being and inclusion are more than just words.

Matching Summary

Process and manage financial and non-financial transactions supporting Hong Kong Manulife’s Group Life and Health business line.

Skills & Requirements

Must-have

  • Process financial and non-financial transactions
  • Align with Service Level Agreements
  • Report system issues
  • Basic MS Office proficiency
  • 30 WPM keyboarding skills
  • Berlitz Chinese Level 1 or 2

Nice-to-have

  • Above-average problem-solving skills
  • Strong attention to detail
  • Fast and accurate data entry
  • Adaptable to change

Key Requirements

  • 1 year data/BPO experience (or 2 years for undergraduates)
  • Basic MS Office applications
  • Grammatically correct communication
  • Minimum 30 WPM typing
  • Browser and computer application knowledge
  • Berlitz Chinese Level 1 or 2 assessment

Work Rights

Not specified

Tailored Resume

Cover Letter