Full Time Branch Ambassador - Gateway Overlook

Capital One

Elkridge, MD, US
Base: $48,048 - $48,048; bonus/equity: not specifi...
Customer service and product knowledge
Perform a wide variety of transactions
Monitor fraud mitigation and adhere to policies
As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience

Job Summary

  • As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.
  • Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.
  • You’ll support customers in all areas of the branch, from the cash handling and service needs, to rotating throughout the branch based on the customer needs.

Matching Summary

As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience.

Salary

Base: $48,048 - $48,048; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and product knowledge
  • Perform a wide variety of transactions
  • Monitor fraud mitigation and adhere to policies
  • Resolve customer inquiries quickly and efficiently
  • Adaptable with a growth mindset
  • Digitally savvy and educate customers

Nice-to-have

  • Outgoing and passionate people
  • Connect with customers and reduce anxiety
  • Team player and inspire teammates
  • Curious and eager to learn

Key Requirements

  • High School Diploma, GED, or Equivalent Certification
  • At least 1 year of Retail, Sales or Customer Service experience
  • At least 6 months of cash handling experience
  • Associate’s degree
  • 2+ years of Retail, Sales, or Banking Experience

Work Rights

Not specified

Tailored Resume

Cover Letter