The Network Analyst I serves as the front line of operational support within the Network Control Center, proactively identifying and resolving incidents before they impact business operations
Job Summary
The Network Analyst I serves as the front line of operational support within the Network Control Center, proactively identifying and resolving incidents before they impact business operations.
This role requires monitoring enterprise infrastructure, managing incident tickets, troubleshooting network issues, and coordinating communication during incident response.
The position involves working onsite in Buffalo, NY with scheduled shifts covering Thursday to Saturday and participation in holiday and weekend coverage in a 24x7x365 environment.
Matching Summary
The Network Analyst I serves as the front line of operational support within the Network Control Center, proactively identifying and resolving incidents before they impact business operations.
Salary
Base: $26.00 - $43.34 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
real-time network monitoring
ServiceNow ticket management
Cisco routers and switches
LAN/WAN technologies knowledge
network and infrastructure troubleshooting
shift work in 24x7x365 environment
Nice-to-have
strong analytical and documentation skills
professional communication skills
team collaboration and inclusivity
adaptability and initiative
Microsoft Office proficiency
Key Requirements
Associate’s degree or equivalent experience
Minimum 2 years network administrator experience
Preferred 4+ years network or infrastructure administration
CompTIA A+, Network+, or Security+ certifications preferred