Customer Service Representative/bdc Administrator

Hamilton Honda Inc

Thousand Oaks, CA, United States
Base: $20.00ph; bonus/equity: based on individual ...
Respond to inquiries
Schedule appointments
Maintain customer records
This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments

Job Summary

  • This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.
  • Key responsibilities include responding to inquiries via phone, email, text, and internet leads, scheduling appointments, and following up with prospective customers.
  • Hamilton Honda Inc offers competitive pay with bonus opportunities, comprehensive benefits including medical, dental, vision, 401(k), and employee discounts.

Matching Summary

This role is critical to our dealership’s success, serving as the first point of contact for customers and generating sales and service appointments.

Salary

Base: $20.00/hour; Bonus/Equity: based on Individual Appointments Shown/Sold, Manufacturer Approvability; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Respond to inquiries
  • Schedule appointments
  • Maintain customer records
  • CRM systems
  • Fast-paced environment

Nice-to-have

  • Bilingual (Spanish)
  • Positive attitude
  • Helping people
  • Professional demeanor

Key Requirements

  • Previous BDC, call center, dealership, or customer service experience preferred
  • Strong phone and communication skills
  • Comfortable working with CRM systems
  • Strong organizational skills
  • Ability to multitask
  • High School graduate or equivalent, 18 years or older required

Work Rights

Not specified

Tailored Resume

Cover Letter