Technical Product Engineer - Mdp

Applied Materials

Xi'an, China
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Customer technical support
Fleet performance analysis
System installations and upgrades
** Applied Materials is seeking a Technical Product Engineer to provide technical support for their semiconductor and display manufacturing equipment. The role involves customer interaction, troubleshooting, and data analysis to enhance system performance. **

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • Provides Alpha Site support to Engineering and Beta Site Support to customers for new hardware, process, or software designs, ensuring successful installation, operation, calibration, and service.

Matching Summary

Match Score: 75

** Applied Materials is seeking a Technical Product Engineer to provide technical support for their semiconductor and display manufacturing equipment. The role involves customer interaction, troubleshooting, and data analysis to enhance system performance. **

Skills & Requirements

Must-have

  • Customer technical support
  • Fleet performance analysis
  • System installations and upgrades
  • Field escalation focal point
  • Alpha and Beta Site support
  • ECO review and communication
  • System performance data generation

Nice-to-have

  • Materials science and engineering expertise
  • Next generation technology development
  • Supportive work culture
  • Career development and growth

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Basic knowledge of related disciplines
  • Knowledge of best practices and market differentiation
  • Experience solving complex problems
  • Ability to explain difficult or sensitive information
  • Experience building consensus

Work Rights

Not specified

Tailored Resume

Cover Letter