Resident Services Manager

The Scion Group LLC

West Quad, United States
On-site
Resident relations
Community engagement
Leasing workflows
The Scion Group LLC is seeking a Resident Services Manager for its West Quad location, responsible for enhancing resident satisfaction and managing various operational aspects of property management. The ideal candidate should have at least two years of experience in property management, strong interpersonal skills, and proficiency with property management software

Job Summary

  • The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations.
  • Responsibilities include leading reputation management, mediating resident complaints, overseeing leasing workflows, and collaborating on local marketing campaigns.
  • Benefits include a discretionary annual bonus, paid time off, health insurance, and 401k matching.

Matching Summary

Match Score: 85

The Scion Group LLC is seeking a Resident Services Manager for its West Quad location, responsible for enhancing resident satisfaction and managing various operational aspects of property management. The ideal candidate should have at least two years of experience in property management, strong interpersonal skills, and proficiency with property management software.

Skills & Requirements

Must-have

  • resident relations
  • community engagement
  • leasing workflows
  • marketing campaigns
  • crisis management
  • Entrata property management software

Nice-to-have

  • empathy and professionalism
  • detail-oriented mindset
  • flexibility and sound judgment
  • cross-department collaboration

Key Requirements

  • 2+ years of experience
  • Entrata or similar software
  • Proficiency in Microsoft Office
  • Proficiency in social media platforms
  • Eligible to work in the United States

Work Rights

Eligible to work in the United States

Tailored Resume

Cover Letter