Office Assistant

Riversiderma

Newport News, Virginia, USA
Not specified
Patient check-in and check-out
Verifying insurance eligibility
Maintaining patient registration
Riversiderma is seeking an Office Assistant in Newport News, Virginia, responsible for patient check-in and check-out, insurance verification, and appointment scheduling. The role emphasizes exceptional customer service and teamwork within a supportive healthcare environment

Job Summary

  • Responsibilities include checking in and checking out patients, verifying insurance eligibility, maintaining patient registration by properly entering and updating patient demographics within the patient registration software.
  • Ensures all patients' registration and demographics information is correct and updated as needed.
  • Promotes the Riverside Care Difference through exceptional customer service.

Matching Summary

Match Score: 78

Riversiderma is seeking an Office Assistant in Newport News, Virginia, responsible for patient check-in and check-out, insurance verification, and appointment scheduling. The role emphasizes exceptional customer service and teamwork within a supportive healthcare environment.

Skills & Requirements

Must-have

  • patient check-in and check-out
  • verifying insurance eligibility
  • maintaining patient registration
  • answering multi-phone lines
  • scheduling/rescheduling appointments
  • completing chart prep

Nice-to-have

  • exceptional customer service
  • good telephone etiquette
  • warm transfer techniques
  • process improvement recommendations
  • cleanliness of reception area

Key Requirements

  • High School Diploma or GED
  • 1 year Medical Office experience

Work Rights

Not specified

Tailored Resume

Cover Letter