Technical Support Engineer I - Mx

Aveva Group

Mexico City, Mexico
Hybrid
Remote and on-site customer support
Technical problem solving
Customer success enablement
Our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA

Job Summary

  • Our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA.
  • Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
  • Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.

Matching Summary

Our mission is to serve our customers with best in class quality and speed to achieve their business outcomes while developing internal talent for the future of AVEVA.

Skills & Requirements

Must-have

  • remote and on-site customer support
  • technical problem solving
  • customer success enablement
  • AVEVA software portfolio
  • advanced English proficiency

Nice-to-have

  • curious and collaborative person
  • desire to help people
  • developing internal talent
  • Portuguese or French proficiency

Key Requirements

  • Bachelor's Degree in Engineering
  • 1-2 years of experience
  • Proficiency in English language (Advanced)

Work Rights

Not specified

Tailored Resume

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