Customer Service Officer | Community Bank Numurkah
Bendigo and Adelaide Bank Ltd
Numurkah, Victoria, AU
On-site
Exceptional customer service delivery
Achieve targets
Communicate face to face and over phone
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals
Job Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
In this dynamic and high-impact role, you’ll make your mark by exploring customers’ needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branch.
You’ll also get access to a great range of benefits, including health and wellbeing support and corporate university learning opportunities.
Matching Summary
Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.
Skills & Requirements
Must-have
Exceptional customer service delivery
Achieve targets
Communicate face to face and over phone
Risk considerations at the forefront
Process transactions and handle cash
Nice-to-have
Lifelong learning attitude
Community engagement
Collaboration and mateship
Making a difference in people's lives
Key Requirements
Experience in customer service environment
Strong attention to detail
Confidence to communicate
Eagerness to understand bank differences
Drive for collaboration
Experience in banking and finance industry is a plus