Customer Engineer Nordics

Hitachi Metals

Fully remote
Significant experience in it vendor support teams
Troubleshooting skills for san and storage infrastructure
Experience with storage firmware upgrades and maintenance
Hitachi Vantara is seeking a Customer Engineer for the Nordics region to provide technical support and account coordination for their clients. The role requires significant experience with storage solutions, strong troubleshooting skills, and a customer-focused mindset, while also offering flexible working arrangements and a supportive company culture

Job Summary

  • You will provide technical support and installation assistance to customers across the Nordics region while collaborating closely with local partners.
  • The role requires significant flexibility as daily tasks vary between remote work, customer site visits, and occasional evening or weekend availability.
  • Hitachi Vantara offers industry-leading benefits including flexible working arrangements, generous pension plans, and private healthcare.

Matching Summary

Match Score: 85

Hitachi Vantara is seeking a Customer Engineer for the Nordics region to provide technical support and account coordination for their clients. The role requires significant experience with storage solutions, strong troubleshooting skills, and a customer-focused mindset, while also offering flexible working arrangements and a supportive company culture.

Skills & Requirements

Must-have

  • Significant experience in IT vendor support teams
  • Troubleshooting skills for SAN and storage infrastructure
  • Experience with Storage Firmware upgrades and maintenance
  • Knowledge of major operating systems like Linux and VMware
  • Strong communication skills in English
  • Valid Driver's license B

Nice-to-have

  • Customer-focused and service-minded attitude
  • Ability to remain calm in fast-paced situations
  • Flexibility to work evenings, weekends, and on-call duty
  • Collaboration with sales and presales teams
  • Experience with partner support structures

Key Requirements

  • Driver's license B required
  • English language proficiency required
  • Prior field/delivery team experience with major IT vendors

Work Rights

Not specified

Tailored Resume

Cover Letter