Ops Support Sr Supervisor - Chennai & Pune

Citigroup

Pune, Maharashtra, India
On-site
10+ years business experience
2-3 years supervisory experience
Lead operations support team
Citi is seeking an Operations Support Senior Supervisor for its Pune and Chennai locations. The role involves leading a team to ensure seamless operations support, with a focus on mentoring, problem-solving, and compliance with established procedures

Job Summary

  • The role involves leading and mentoring a small operations support team of up to 10 members while ensuring seamless service delivery.
  • Candidates must be willing to work core night shifts and possess at least 10 years of related business experience with supervisory duties.
  • The position requires acting as a subject matter expert for senior stakeholders while maintaining strict compliance with firm policies and regulations.

Matching Summary

Match Score: 85

Citi is seeking an Operations Support Senior Supervisor for its Pune and Chennai locations. The role involves leading a team to ensure seamless operations support, with a focus on mentoring, problem-solving, and compliance with established procedures.

Skills & Requirements

Must-have

  • 10+ years business experience
  • 2-3 years supervisory experience
  • Lead operations support team
  • Core night shifts willingness
  • Retail banking product knowledge

Nice-to-have

  • Proactive leadership skills
  • Strong problem-solving abilities
  • Exceptional client experience focus
  • Reconciliation experience preferred
  • Payment processing background

Key Requirements

  • Bachelor's degree or equivalent
  • Minimum 10 years experience
  • 2-3 years supervisory experience
  • Willingness for night shifts

Work Rights

Not specified

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