Help Desk Associate

Marmon Holdings

Westlake, OH, United States
First-level technical support
Troubleshooting skills
Customer service skills
The Help Desk Associate provides first-level technical support to end-users

Job Summary

  • The Help Desk Associate provides first-level technical support to end-users.
  • This role is ideal for individuals starting their IT career.
  • We’re committed to making a positive impact on the world.

Matching Summary

The Help Desk Associate provides first-level technical support to end-users.

Skills & Requirements

Must-have

  • first-level technical support
  • troubleshooting skills
  • customer service skills

Nice-to-have

  • strong problem-solving skills
  • ability to adapt to new technologies
  • patience and professionalism

Key Requirements

  • High school diploma or equivalent
  • 1-3 years of IT support experience
  • Associate degree or IT certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter