Business Analyst - Techno-Functional

ZENITH INFOTECH (S) PTE LTD.

Singapore
Production defect resolution
Root cause analysis (rca)
Requirement gathering and documentation
The role focuses on driving production defect resolution and delivering operational system enhancements to ensure business continuity

Job Summary

  • The role focuses on driving production defect resolution and delivering operational system enhancements to ensure business continuity.
  • Candidates must bridge the gap between business users and technical teams by translating requirements into functional specifications.
  • Strong analytical skills are required to perform root cause analysis and manage end-to-end delivery of system changes.

Matching Summary

Match Score: 85

The role focuses on driving production defect resolution and delivering operational system enhancements to ensure business continuity.

Skills & Requirements

Must-have

  • Production defect resolution
  • Root cause analysis (RCA)
  • Requirement gathering and documentation
  • User Acceptance Testing (UAT) support
  • Stakeholder collaboration

Nice-to-have

  • Pega application experience
  • BPM systems knowledge
  • Continuous improvement mindset
  • Fast-paced operational environment

Key Requirements

  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years as Business Analyst or System Analyst
  • Experience in application support / operations (AMS)

Work Rights

Not specified

Tailored Resume

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