Continuous Improvement Manager - WorkMarket

ADP

New York, New York, United States
Base: usd $74,100.00 - usd $150,300.00 py; bonus/e...
On-site
5+ years operations or project management experience
Saas or technology environment background
Cross-functional stakeholder influence
This role sits at the intersection of operations, product, and customer experience to lead high-impact initiatives and process improvements

Job Summary

  • This role sits at the intersection of operations, product, and customer experience to lead high-impact initiatives and process improvements.
  • The successful candidate will serve as a bridge between product teams and customer-facing teams to ensure alignment and feedback loops.
  • ADP offers comprehensive benefits including medical, dental, vision, life insurance, matched retirement savings, and paid volunteer time off.

Matching Summary

This role sits at the intersection of operations, product, and customer experience to lead high-impact initiatives and process improvements.

Salary

Base: USD $74,100.00 - USD $150,300.00 per year; Bonus/Equity: Some positions may include additional compensation in the form of bonus, equity or commissions; Benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off

Skills & Requirements

Must-have

  • 5+ years operations or project management experience
  • SaaS or technology environment background
  • Cross-functional stakeholder influence
  • Customer-facing team partnership
  • Data-driven process improvement

Nice-to-have

  • Strategic thinking with strong execution skills
  • Customer-first mindset in fast-paced environments
  • Adaptability to evolving business needs
  • Interest in product operations and workflows

Key Requirements

  • 5+ years relevant experience in operations, program/project management, or product management
  • Experience within a SaaS or technology environment
  • Ability to work independently with sound judgment
  • PMP certification (Preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter