Fragrance & Beauty Crm & Clienteling Executive - Harrods Knightsbridge

Chanel

London, United Kingdom
On-site
Crm and clienteling expertise
Client relationship building
Sales performance enhancement
As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business

Job Summary

  • As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business.
  • Develop and execute Harrods clienteling Action Plan to attract and retain clients, with a focus on converting clients to VIC's.
  • You will have the opportunity to work with one of the leader luxury brands with a wealth of heritage, and innovation to transcend time and generations through the ultimate CHANEL creations.

Matching Summary

As the CRM & Clienteling Executive, you are the ultimate CHANEL ambassador and instil CRM culture throughout the Harrods Fragrance & Beauty business.

Skills & Requirements

Must-have

  • CRM and clienteling expertise
  • Client relationship building
  • Sales performance enhancement
  • Brand ambassador for CHANEL
  • Luxury beauty retail landscape

Nice-to-have

  • Digital savviness
  • Ability to work autonomously
  • Confident presenter
  • Passion for client development

Key Requirements

  • Experience in a client-facing role
  • Proficient using Microsoft Office
  • Good understanding of GDPR
  • Good spoken & well written English

Work Rights

Not specified

Tailored Resume

Cover Letter