Customer Care Agent

Hastings Deering (Australia) Ltd

Brisbane, Queensland, Australia
Call centre experience
Proactive customer engagement
Crm tool management
The successful candidate will be responsible for making proactive calls to our existing customers and provide education and assistance with our digital and eCommerce platforms

Job Summary

  • The successful candidate will be responsible for making proactive calls to our existing customers and provide education and assistance with our digital and eCommerce platforms.
  • You will play a crucial role in ensuring our customers receive top-tier support and assistance.
  • At Hastings Deering, our people are our heart – from their first day with us right up to their last.

Matching Summary

The successful candidate will be responsible for making proactive calls to our existing customers and provide education and assistance with our digital and eCommerce platforms.

Skills & Requirements

Must-have

  • Call centre experience
  • Proactive customer engagement
  • CRM tool management

Nice-to-have

  • Professionalism and empathy
  • Strong computer knowledge
  • Stakeholder engagement

Key Requirements

  • Experience in call centre
  • Qualifications in Business/Office Administration desirable

Work Rights

Not specified

Tailored Resume

Cover Letter