Application Reliability Operations - L2, Vice President
State Street UK
Quincy, , United States
$120,000 - $202,500 annual; not specified; not spe...
Troubleshooting major incidents
Ensure client slas/slos are met
Identify failure patterns
The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications
Job Summary
The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications.
Lead the troubleshooting of major incidents by coordinating with all necessary teams, including internal and external vendor partners, conducting post‑incident reviews, and ensuring full incident closure.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
Matching Summary
The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications.
Salary
$120,000 - $202,500 Annual; Not specified; Not specified
Skills & Requirements
Must-have
Troubleshooting major incidents
Ensure Client SLAs/SLOs are met
Identify failure patterns
Implement automation opportunities
24x7 support coverage
Application process flow analytics
Design and develop automation
Nice-to-have
Agile software development lifecycle
Hands-on experience with observability tools
Supporting SOA/middleware systems
Deadline-driven problem-solving
Inclusive development opportunities
Key Requirements
5+ years experience supporting back-office/banking applications
10+ years overall IT industry experience
Proficiency in at least one programming language
Bachelor's degree in Computer Science or related field preferred