Application Reliability Operations - L2, Vice President

State Street UK

Quincy, , United States
$120,000 - $202,500 annual; not specified; not spe...
Troubleshooting major incidents
Ensure client slas/slos are met
Identify failure patterns
The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications

Job Summary

  • The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications.
  • Lead the troubleshooting of major incidents by coordinating with all necessary teams, including internal and external vendor partners, conducting post‑incident reviews, and ensuring full incident closure.
  • As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Matching Summary

The Application Reliability Operations (ARO)-L2, VP role is critical to ensuring the stability and reliability of production IT applications.

Salary

$120,000 - $202,500 Annual; Not specified; Not specified

Skills & Requirements

Must-have

  • Troubleshooting major incidents
  • Ensure Client SLAs/SLOs are met
  • Identify failure patterns
  • Implement automation opportunities
  • 24x7 support coverage
  • Application process flow analytics
  • Design and develop automation

Nice-to-have

  • Agile software development lifecycle
  • Hands-on experience with observability tools
  • Supporting SOA/middleware systems
  • Deadline-driven problem-solving
  • Inclusive development opportunities

Key Requirements

  • 5+ years experience supporting back-office/banking applications
  • 10+ years overall IT industry experience
  • Proficiency in at least one programming language
  • Bachelor's degree in Computer Science or related field preferred

Work Rights

Not specified

Tailored Resume

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