Customer Banking Specialist - Runaway Bay

CBA (Commonwealth Bank)

Runaway Bay, QLD, Australia
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products.
  • You will educate and demonstrate our in-branch technology and digital banking options to customers.

Matching Summary

As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Financial Health Checks
  • In-branch technology demonstration
  • Problem solving and effective solutions

Nice-to-have

  • Financial services experience
  • Retail or hospitality experience
  • Articulate financial terms clearly
  • Customer-centric approach
  • Interest in career with CommBank

Key Requirements

  • Experience in financial services, retail or hospitality
  • Excellent communication skills
  • Ability to ask questions and find solutions
  • Ability to work in a busy retail environment
  • Available for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter