IT SUPPORT ENGINEER

AARK NETWORK PTE. LTD.

Singapore
Onsite/hybrid (based on duties requiring onsite presence)
Desktop and laptop troubleshooting
Windows os installation and configuration
Lan, wi-fi, and network device management
AARK Network Pte. Ltd. is seeking an IT Support Engineer to provide technical support for various IT equipment and systems. The role involves troubleshooting and maintaining hardware, software, and network issues while ensuring compliance with security protocols

Job Summary

  • The role involves providing comprehensive onsite and remote technical support for a wide range of IT equipment including desktops, laptops, and printers.
  • Candidates will be responsible for monitoring local area networks, configuring network devices like switches and routers, and ensuring data protection measures are followed.
  • The position requires maintaining IT infrastructure such as server rooms and UPS systems while coordinating with external vendors for procurement and support.

Matching Summary

Match Score: 85

AARK Network Pte. Ltd. is seeking an IT Support Engineer to provide technical support for various IT equipment and systems. The role involves troubleshooting and maintaining hardware, software, and network issues while ensuring compliance with security protocols.

Skills & Requirements

Must-have

  • Desktop and laptop troubleshooting
  • Windows OS installation and configuration
  • LAN, Wi-Fi, and network device management
  • Hardware component replacement and maintenance
  • User account and permission administration
  • Antivirus updates and security compliance
  • IT asset inventory tracking

Nice-to-have

  • Project migration support experience
  • Video conferencing system setup skills
  • Vendor coordination capabilities
  • After-hours support availability
  • Willingness to travel onsite or onboard vessels

Key Requirements

  • Experience with Windows operating systems
  • Knowledge of network security best practices
  • Ability to perform hardware repairs and replacements
  • Strong documentation and reporting skills

Work Rights

Not specified

Tailored Resume

Cover Letter