Romania Lcl (less Than Container Load) Operations Agent (hybrid)

A.P. Moller - Maersk

Romania
Hybrid
Lcl product operation experience
Customer relationship management
Cargo status tracking
Serve as the first point of contact for customers, delivering an outstanding customer experience to our LCL clients

Job Summary

  • Serve as the first point of contact for customers, delivering an outstanding customer experience to our LCL clients.
  • Track cargo status, ensure smooth execution of end-to-end shipments by coordinating with customers and internal teams, destination offices.
  • Build and maintain strong customer relationships, gaining insights into their business needs, expectations, and goals.

Matching Summary

Serve as the first point of contact for customers, delivering an outstanding customer experience to our LCL clients.

Skills & Requirements

Must-have

  • LCL product operation experience
  • Customer relationship management
  • Cargo status tracking
  • Invoicing and income entry
  • MS Office proficiency

Nice-to-have

  • Forwarder co-loader experience
  • Agency operations experience
  • Action-oriented mindset
  • Continuous learning
  • Diverse thinking styles

Key Requirements

  • 3-4 years of LCL business experience
  • Fluent in English
  • Hybrid work arrangement

Work Rights

Not specified

Tailored Resume

Cover Letter