Senior Customer Success Manager Im Gebiet Niedersachsen & Hessen (m/w/d)

39med

Niedersachsen, Germany
Base: not specified; bonus/equity: 13 monatsgehält...
Fully remote
Customer onboarding and training
Product functionality support
Customer relationship building
39med is seeking a Senior Customer Success Manager for Niedersachsen & Hessen, responsible for ensuring customer satisfaction and success with their products in the dairy management technology sector. This fully remote position involves customer onboarding, ongoing support, and relationship management, requiring strong interpersonal skills and a passion for agriculture and technology

Job Summary

  • The primary responsibility of the Customer Success Manager is to ensure the satisfaction and success of our valued customers, supporting them from sales prospects to active users of our products.
  • This role involves on-site customer visits for onboarding and training, providing ongoing support, and acting as a central point of contact for product functionality inquiries.
  • We offer an attractive compensation package including 13 monthly salaries plus a target bonus, flexible working hours, company car, and opportunities for global cooperation and professional development.

Matching Summary

Match Score: 85

39med is seeking a Senior Customer Success Manager for Niedersachsen & Hessen, responsible for ensuring customer satisfaction and success with their products in the dairy management technology sector. This fully remote position involves customer onboarding, ongoing support, and relationship management, requiring strong interpersonal skills and a passion for agriculture and technology.

Salary

Base: Not specified; Bonus/Equity: 13 Monatsgehälter plus Zielbonus; Benefits: Urlaubsgeld (1.200€ jährlich), Betriebliche Altersvorsorge, Firmenwagen, Mitarbeitervergünstigungen, Firmenfahrrad / Fahrradleasing, Health und Wellness Benefits, Paid Parental Leave

Skills & Requirements

Must-have

  • Customer onboarding and training
  • Product functionality support
  • Customer relationship building
  • Dairy farming technology expertise
  • Field sales and support

Nice-to-have

  • Proactive and self-motivated
  • Integrative and diverse workplace
  • Sachlich discussion of ideas

Key Requirements

  • 3-5 years of customer-facing experience
  • Bachelor's degree or equivalent experience
  • Proficiency in German and good English skills
  • Valid driving license

Work Rights

Not specified

Tailored Resume

Cover Letter