Base salary included; annual bonus eligible; compr...
Hybrid
Valid amf claims adjuster license
Bilingual french and english proficiency
Residential claims investigation experience
Aviva Canada is seeking an empathetic and customer-focused Claims Expert for their Home Insurance division. The role involves guiding clients through the claims process while ensuring an exceptional customer experience and fostering a supportive team environment
Job Summary
This role involves supporting clients through difficult times by investigating, analyzing, and settling residential insurance claims with empathy and professionalism.
Candidates must possess a valid claims adjuster license issued by the AMF and demonstrate excellent bilingual communication skills in both French and English.
The position offers a comprehensive compensation package including base salary, annual bonus eligibility, retirement savings plan, and a hybrid work model.
Matching Summary
Match Score: 85
Aviva Canada is seeking an empathetic and customer-focused Claims Expert for their Home Insurance division. The role involves guiding clients through the claims process while ensuring an exceptional customer experience and fostering a supportive team environment.
Salary
Base salary included; Annual bonus eligible; Comprehensive benefits package including health, wellness, and retirement plans
Skills & Requirements
Must-have
Valid AMF claims adjuster license
Bilingual French and English proficiency
Residential claims investigation experience
Nice-to-have
Empathetic client communication skills
High volume environment adaptability
Digital tool proficiency
Conflict de-escalation abilities
Key Requirements
Valid AMF claims adjuster license (mandatory)
Fluency in French and English required
Proven experience in residential claims indemnification