You will be responsible for receiving and delighting our guests, offering support and information in a welcoming manner, always aligned with the AccorHotels Service Culture
Job Summary
You will be responsible for receiving and delighting our guests, offering support and information in a welcoming manner, always aligned with the AccorHotels Service Culture.
The ultimate goal is to ensure that each guest has a welcoming, consistent experience aligned with the Accor quality standard.
We offer meals served at the hotel, medical and dental insurance, life insurance, transportation voucher, profit sharing program, pharmacy reimbursement, and employee discounts on Accor brand hotels.
Matching Summary
You will be responsible for receiving and delighting our guests, offering support and information in a welcoming manner, always aligned with the AccorHotels Service Culture.
Skills & Requirements
Must-have
Customer service experience
Hotel or hospitality experience
Teamwork and collaboration
Proactive and committed
Guest satisfaction and well-being
Nice-to-have
Welcoming and respectful attitude
Open to new ideas
Positive transformation
Purposeful employment
Challenging the status quo
Key Requirements
Experience in customer service
Experience in hotel or hospitality
English and/or Spanish knowledge is a differential