Base: $18-$20 usd ph; bonus/equity: not specified;...
On-site
Proven customer service leadership experience
Front-line team training and development skills
Billing issue resolution expertise
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service
Job Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
This position involves partnering with gym department managers to train, motivate, and develop front desk staff while ensuring facility standards are met.
Employees receive benefits including free membership for themselves and a family member, daily pay options, and comprehensive health coverage.
Matching Summary
The core purpose of the role is to create loyal, lifelong fans and exercise practitioners by delivering best-in-class service.
Salary
Base: $18-$20 USD per hour; Bonus/Equity: Not specified; Benefits: Free membership, health insurance, 401(k) matching, daily pay
Skills & Requirements
Must-have
Proven customer service leadership experience
Front-line team training and development skills
Billing issue resolution expertise
Member retention strategy execution
Facility cleanliness and safety monitoring
Nice-to-have
Fitness industry operational knowledge
Social media reputation management skills
Empathetic problem-solving mindset
Fast-paced environment adaptability
Microsoft Office Suite proficiency
Key Requirements
Must obtain CPR certification within 30 days
Must pass background check
Ability to lift more than 40 lbs routinely
Knowledge of fitness membership and billing processes
Attendance at EōS Ethos and Customer Service Training